Emergency Department

When a pet is admitted to our hospital, family members often have many questions. We hope the information provided will help you understand how we deliver specialized emergency veterinary care and help ease any concerns your family may have.

General Information

All patients treated by the AECCC emergency service are transferred back to the family veterinarian for follow up care the next business day, unless the patient is unstable or has been referred to a specialty service.

Family members will be contacted the morning after admittance before 11am. If there is a delay in the telephone call, please be patient as our doctors are devoted to the patients in the critical care unit and may be administering care to another emergency case. If an additional telephone call is requested, please arrange this with the doctor.

Lab reports and findings are reported on a daily basis as results become available. A summary of examination findings, diagnostic tests results and treatments will be faxed in a timely manner to the family veterinarian and a copy will be given to the family member.