The Referral Process at LIVS
As a specialty and emergency hospital, we strive to give our referring partners an exceptional referral experience from start to finish. Our new referral portal is designed to take your referral experience to the next level with the ability to seamlessly refer patients 24/7, share medical records and imaging, stay up-to-date on patient status with automated notifications, and choose your preferred method of communication.
Thank you for choosing LIVS. We accept referrals 24-hours a day, 365 days a year. Patients will only be treated for the condition which they are referred. Should other issues arise, you will be notified so that an appropriate treatment plan may be arranged. Routine procedures and general health care are services best performed by you and your staff, therefore these services are not performed at LIVS. We encourage all clients to return to their primary care veterinarian for follow-up care and to maintain an active relationship with the practice.
An itemized treatment plan with an estimate of costs for emergency or specialty care is provided to owners prior to patients being admitted to the hospital. Payment is due at time of service. Cash, MasterCard, Visa, Discover, and American Express are acceptable forms of payment as well as CareCredit. Unfortunately, checks are no longer accepted.